Patients and Visitors
Incare Facilities
Catering
St Andrew’s Toowoomba Hospital prides itself on its comprehensive and appetising meal service to patients. All meals are freshly and hygienically prepared in the hospital’s kitchen where we focus on presentation and meeting patients’ nutritional needs. Nursing staff can assist with your daily menu and assist you in selecting your meals, if required.
Meal Service Times:
- Breakfast 7:15am – 7:45am
- Morning Tea 10:15am
- Lunch 12:30pm – 1:00pm
- Afternoon Tea 3:00pm
- Dinner 5:15pm – 6:00pm
- Supper 7:30pm
Relatives and friends may purchase appetising meals and snacks from the Cafe located near the main foyer.
Housekeeping
To help make your stay as comfortable as possible, your room is serviced daily. If there is anything you need, or if you have any concerns about the housekeeping service, please don’t hesitate to let a member of our nursing staff know, we’re here to help.
In Your Room
Your room has been designed with your comfort in mind. It is air-conditioned, with individual temperature controls so you can adjust the setting to suit you. At your bedside, you’ll find a handset that allows you to easily control the television, lighting, radio, and nurse call system.
Laundry
As personal laundry facilities are not available, we suggest arranging for a family member or friend to assist with your laundry during your stay.
Mail is delivered to your room daily.
Outgoing mail may be handed to the Ward Clerk or left at Reception and will be posted daily. Stamps are available from the Coffee Shop.
Newspapers / Magazines
The St Andrew’s Cafe is located near the main foyer. A large selection of tea, coffee, cool drinks, snacks, confectionery and meals are available. Dine in air-conditioned comfort or enjoy the outdoors in the relaxing courtyard and for those with limited time, take-away packs can be arranged. Newspapers, magazines, flowers and gifts are also available from the St Andrew’s Coffee Shop together with a range of toiletries.
Safety Precautions
All personal electrical equipment brought into the hospital (eg. hair dryer, electric shaver) is required to be safety tested by our Engineering staff prior to use in the Hospital. Please bring any personal equipment to the attention of Admission Staff who will arrange for it to be tested and returned to your room.
Telephone
Outside telephone calls are charged to your account and, if not paid by your health fund, should be paid prior to discharge.
Incoming calls will be directed to your room from reception. To avoid unnecessary disturbance, callers are not able to phone direct to your room. If you do not wish to receive incoming calls please ask the Nursing Staff to switch your telephone off.
Auxiliary/Flower Ladies
St Andrew’s have a willing Auxiliary who organise events such as the annual camellia festival, fashion parades and participate in other fundraising events for the hospital. Volunteers also ensure that patients’ floral arrangements receive regular attention.
Parking and Complimentary People Mover
A stand-out feature of St Andrew’s Toowoomba Hospital is the availability of over 700 free car parking spaces for patients, visitors, doctors and staff, with easy wheel-chair access to all areas of the hospital. A complimentary hospital people mover operated by volunteers is available to transport patients and family members around the hospital campus.
Operating times (subject to change) are:
- Monday and Tuesday 8AM-4PM
- Wednesday 9AM-4PM
- Thursday 8:30AM-4PM
- Friday 10AM-1PM